ZULUZ

Chat Flow

Your instant connection to customers.

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Who we are

Stop missing opportunities. Zuluz-ChatFlow puts powerful, professional voice support in reach of every business. It effortlessly engages callers, qualifies leads, and books appointments, delivering warmth and world-class service, 24/7.

Smart Voice AI, Designed for SMEs.

ChatFlow puts cutting-edge, enterprise-grade AI into the hands of every UK business, from sole traders to SMEs. Get seamless call handling, instant productivity gains, and a superior customer experience—all within your budget.

Instant 24/7 Response

Cost-Effective AI

Flexible & scalable

Fast & Simple Setup

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Services

We provide a full range of modern digital services

Digital marketing

Our Google Search and Display advertising bring more traffic to your website within days, which means you can attract new customers almost instantly.

Social accounts management

The average social media user spends nearly 2 hours on social media platforms every day. We can help you engage your followers and increase customer loyalty

Consulting services

The channels we select and the unconventional solutions we develop utilise your company’s specific strengths and market opportunities to guarantee the highest ROI

Web design & mobile apps

We make it easy for anyone in your company to edit and manage you website content. Smartphones, laptops, tablets etc. However people browse your site it will be displayed beautifully across all devices.

Copywriting

Understanding your specific audience is essential in how we approach any new project, and using our creative and strategic approach we ensure your brand stands out from the crowd and your competition

Digital data protection

In our data-driven society, it is crucial for ensuring the integrity, availability, and confidentiality of records, which is vital for maintaining business operations and compliance with laws like GDPR.

John Richmond
Seven Maintenance - executive director
For plumbers, being on-call means being available 24/7/365. Zuluz ChatFlow is your dependable front line, ensuring every call is answered. It seamlessly handles everything from clogged drains to major emergencies, understanding the situation and gathering all necessary information so you can mobilize your team fast and effectively.
Alexander Brown
Diamond Dentals
The Zuluz ChatFlow Receptionist handles more than just scheduling. It precisely books appointments and immediately answers common pre-appointment questions—like prep instructions or directions—using your clinic’s FAQs. This streamlines your entire booking process, reduces patient anxiety, and frees your team to focus exclusively on delivering exceptional care.
Tiffany Anderson
Claire's Coffee - CEO
Deliver a premium coffee shopping experience, 24/7. The Zuluz ChatFlow Retail Assistant understands the entire catalogue, ready to advise on roast profiles, origins, and perfect brewing methods. It offers personalized, expert recommendations and can take orders directly, turning browsing into buying with the efficiency of a world-class barista.
Bernard Blackwood
Sandham & CO - director
Guide customers smoothly from browsing to buying. The Zuluz ChatFlow Sales Assistant provides an efficient, personalized experience by offering detailed vehicle specifications, answering financing FAQs, and promptly scheduling test drives. It also intelligently qualifies every lead by capturing their preferences and budget, setting the stage for a fast, successful sale.
Maria Green
Partner
The Zuluz ChatFlow Receptionist handles every initial legal inquiry with the utmost professionalism and discretion—the foundation of client trust. Our AI seamlessly gathers contact information, understands the nature of the case, and schedules consultations with the right legal expert. By instantly answering common FAQs, it ensures every potential client feels informed and valued from the very first interaction.

Start using ChatFlow with Zuluz Digital

Try Our AI Voice before you commit

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Pricing plans

Perfect solution for any business!

Light

Quick setup
£ 99
99
Monthly
  • + 24/7 Customer Support
  • + Choose Custom Voice

Plus

Great for growing companies
£ 199
99
Monthly
  • + 24/7 Customer Support
  • + Choose Custom Voice
  • + AI Voice Agent
Popular

Advanced

Tailored to your needs
£ 299
99
Monthly
  • + 24/7 Customer Support
  • + Choose Custom Voice
  • + AI Voice Agent
  • + Qualify Leads
7-opr-019

Jason Andrew

Founder

“We understand the need for every call to be handled quickly and professionally, and it shows in our customer satisfaction rate!”

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How we work

Working with us is simple!

1.

Discovery

A dedicated workshop to understand the client's operation. We define the key success metrics (e.g., lead qualification rate, call volume reduction), identify the most common customer pain points, and map out the specific conversational flows the AI needs to handle (e.g., booking, emergency intake, product FAQ).
2.

AI Training

We gather and integrate all necessary source material. This includes migrating the client's FAQ documents, knowledge base, pricing sheets, and historical chat transcripts. The Zuluz ChatFlow model is then trained on this proprietary data, allowing it to speak using the client’s specialized terminology and brand voice.

3.

Onboarding

We finalize the user experience by designing the AI's persona and tone (e.g., empathetic and professional for legal, urgent and clear for plumbing). We build out the full, end-to-end conversation script, including the specific escalation points where the AI hands off to a human, and integrate the final outputs, such as scheduling widgets or CRM inputs.
4.

Implementation

The technical teams connect ChatFlow to the client’s existing systems. This involves integrating with the website's chat widget, linking to the calendar/booking software, and ensuring data flows correctly into the CRM/lead management platform. The entire system is then placed into a private, staging environment for internal testing and review.
5.

Testing & evaluation

The client team rigorously tests the staging environment, conducting realistic trial conversations to confirm accuracy, tone, and functional connections (like test drives being booked in the correct schedule). Once both our team and the client sign off on the QA, the Zuluz ChatFlow system is officially deployed and launched to live customer traffic.
6.

Delivery

The deployment is followed by a stabilization period where we actively monitor the AI’s performance against the goals set in Step 1. We review transcripts of unanswered or confused conversations and use these insights to retrain and refine the AI model. This continuous feedback loop ensures ChatFlow evolves and improves over time, maximizing its value.

88 Wood St, Barbican, London EC2V 7RS

Please call before visit

hello@chatflow.zuluz.solutions

For clients & partners

tel. 001 234 56 78

Business days 9 AM - 7 PM